ICC Dive Lifetime Warranty
Effective Date: March 27, 2025
At ICC Dive, a division of Incredible Chic Collections® LLC ("ICC Dive", "we", "us", or "our"), we take great pride in the craftsmanship and quality of our products. We are committed to delivering exceptional performance and stand behind our gear with this Lifetime Warranty (“Warranty”).
This Warranty applies to all eligible ICC Dive products purchased directly from our official website (www.iccdive.com) or through an authorized retail partner.
1. What’s Covered
This Warranty covers defects in materials and workmanship under normal use and proper care for the lifetime of the product. At our discretion, ICC Dive will:
- Repair the defective product free of charge, or
- Replace it with a new or refurbished item of equal or greater value.
2. What’s Not Covered
The following conditions are not covered under this Warranty:
- Normal wear and tear, including scratches, discoloration, and fading
- Damage due to misuse, accidents, neglect, abuse, or improper storage
- Damage caused by exposure to harsh elements (e.g., chemicals, extreme temperatures)
- Unauthorized alterations or repairs
- Lost or stolen items
- Items purchased from unauthorized sellers, resellers, or marketplaces
3. How to Submit a Claim
To file a warranty claim, follow these steps:
- Locate your proof of purchase from ICC Dive or an authorized retailer.
- Submit a detailed explanation of the issue, along with clear photos of the defect, using our contact form.
- If requested, ship the product to the address we provide. Return shipping costs may apply.
After inspecting the item, ICC Dive will notify you of the claim status and the resolution offered.
4. Limitation of Liability
To the fullest extent permitted by law, ICC Dive shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to loss of use or profits. Our responsibility is limited solely to the repair or replacement of the product as outlined in this Warranty.
5. Changes and Governing Law
ICC Dive reserves the right to revise or discontinue this Warranty at any time. Any modifications will not affect products purchased prior to the effective date of the changes. This Warranty shall be governed by the laws of the State of California, without regard to conflict of law rules.
6. Contact Details
Questions about your warranty? Reach out to our support team:
- Email: storeiccdive@gmail.com
- Phone: (661) 592-2880
- Mail: 23742 Lyons Ave #222202, Newhall, CA 91322
This Lifetime Warranty grants you specific legal rights. You may also have additional rights that vary by state or country. For full protection and accuracy, we encourage you to review applicable laws in your jurisdiction or consult a legal professional.